Personal Lines Account Manager

Brown & Brown Insurance

Bend, OR

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown of Bend is currently seeking a Personal Lines Account Manager. The Account Manager functions in a support capacity to the Sales Producer by performing duties requiring a high degree of technical expertise. This position requires the ability to work autonomously in performing duties requiring extensive knowledge and understanding of the insurance field. This Account Manager works closely with the producer to develop new business opportunities and provides high level renewal support, including renewal and new business client facing meetings.

Duties and Responsibilities:
• Providing the best-level of customer service/support to all client’s accounts
• Handle renewals, process changes, endorsements, riders and cancellations in a timely manner
• Manage client service requests and cross-sell/account-round when opportunities align
• Bring proficient knowledge of the products/services offered to differentiate from competitors
• Review client exposures and be able to advise on coverage options; be a subject matter expert
• Handle client annual reviews; be comfortable with client-facing situations
• Working knowledge of MS Office (Word, Excel, Outlook).

Required Skills

• 2 years minimum Personal lines service experience
• Active P&C License

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.