Operations Leader – Employee Benefits

Brown & Brown Insurance

Albuquerque, NM

Job Category: Operations

Division: Retail

Apply Now

Job Summary

Brown & Brown Insurance of New Mexico is looking for a results driven Operations Leader of Employee Benefits to join our team in Albuquerque!

The Employee Benefits Operations Leader’s primary responsibility is for the overall direction and leadership of the Employee Benefits department. Department Leaders advise and serve as a member of the leadership team in the development and execution of short term and long-term plans and budgets based on office goals, acquisitions, strategic planning, and growth objectives. In conjunction with Producers, the EB Department Leader also provides high level consulting services to our Client Account Managers and clients regarding their health and welfare plans. Department Leaders are responsible for servicing existing accounts while generating additional revenue through cross-selling and account rounding activities.


  • Responsible for the day-to-day supervision of department by managing workflow, evaluating progress, and addressing attendance issues
  • Coach and mentor teammates with an unwavering commitment to revenue growth
  • Oversight and ownership of EB Department results
  • Advise clients on teammate communication strategies and conduct/oversee team meetings
  • Develop and implement business strategies in collaboration with Profit Center Leader and manage strategic relationships with third parties
  • Consults with Client Account Managers and reviews their clients’ current benefit plans and strategies to set objectives
  • Foster and seek new relationships with clients and carriers through all means of communications such as through calls, personal meetings, seminars, etc.
  • Keep current on marketplace changes and inform clients as necessary
  • Other duties or special projects may be assigned

Required Skills

  • Bachelor’s Degree (BA/BS) with five (5) years of experience in the field of employee benefits administration, or high school graduate with at least seven (7) years of related experience; other combination of work and/or education will be considered
  • In-depth knowledge and understanding of group health and welfare benefit plan coverages, current legislation, rules, laws, other regulations, insurance plans, underwriting principals, selection, pricing, rating, and premium calculation
  • Familiarity with complex benefit issues and serving as a key contact for clients to resolve these issues
  • BenefitPoint experience or sills to learn software at an accelerated ability
  • Proficient with Microsoft products such as Outlook, Excel, and Office365


Please apply using the "Apply Now" button above. For technical difficulties with applying please email [email protected] #ZRHR

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.