Manager – Commercial Insurance Department – Team Leader

Brown & Brown of Georgia, Inc.

Alpharetta, GA

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown Insurance of Georgia-Duluth (soon to be in Alpharetta!) is growing and seeking an exceptional individual with proven discipline, and commitment to join our team as Team Leader for our Commercial Insurance Lines Department.  Our clients include businesses in a variety of industries.

The Manager is responsible for leading the Commercial Lines Team, acting as an Account Manager for an assigned book of business, and being Insurance Operations Liaison.

Essential Duties and Responsibilities:

  • Manage/Supervise Account Managers and Assistant Account Managers daily activities
  • Assign/distribute accounts to individuals based on account load, expertise and abilities
  • Available to answer questions as needed by members of department
  • Provide training to team members as needed in use of Agency Management System
  • Provide Training to team members as needed with regard to Insurance procedures
  • Liaison with Carriers regarding training for department as well as review of trends for the department with the Carriers
  • Responsible for establishing policies and procedures for Commercial Lines Departments (Large, Medium and Small)
  • Approve new Carriers to be added to Agency Management System
  • Produce Expiration Reports 120 days in advance for distribution to Account Managers and Producers
  • Monitor Expirations to assure that all renewals are processed
  • Run and distribute mandatory letters on a monthly basis
  • Create new form letters as needed for department use
  • Assure that all form letters and needed documents are included in Agency Management System
  • Monitor for compliance with Insurance Operations Guidelines
  • Act as Account Manager on specifically assigned book of business
  • Any other tasks or responsibilities as may be assigned by Profit Center Leader

Required Skills


  • 5+ years’ experience in commercial lines, agency side experience required
  • Strong Product & Carrier knowledge to be consultative to our business clients as well as a mentor to the team
  • Supervisory experience highly preferred
  • Maintain a current Property & Casualty Agent’s License for the State of GA, and also maintains non-resident P&C licenses for other states as required.
  • Professional Designation (CISR, CIC, ARM, etc.) preferred
  • Experience utilizing agency management systems such as TAM or AMS 360
  • Bachelor’s degree highly preferred
  • MS Office Experience, including Excel, Word, Outlook

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.