Intake Coordinator – Workers’ Compensation

USIS, Inc.

Atlanta (Dunwoody/Peachtree) , GA

Job Category: Administrative

Division: Services

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Job Summary

USIS, Inc. is seeking an Intake Coordinator to join our team in Atlanta, GA. In this role, the selected candidate will assist with Intake and Triage of Workers’ Compensation medical claims for all reported First Reports of Injury, and forward the claim to the Registered Nurse (RN), based on set criteria. Our team will rely on you to carry out  interviews related to claims via phone, provide network selection to callers, assess acuity of incident, prepare and fax correspondence as needed.


Essential Duties:

  • Initiate contact with the injured worker, employer, provider, etc., after receipt of the First Report of Injury.
  • Obtain necessary information relevant to the claim.
  • Identify and complete daily tasks related to the medical management of a Workers’ Compensation claim under the direction of the nurse.
  • Schedule medical appointments and work status.
  • Document notes in system and manage a diary system in a timely manner.
  • Perform other duties as assigned.

Required Skills

  • 1-2 years medical terminology/medical office experience helpful
  • Able to follow guidelines and use initiative to complete the tasks
  • Data entry proficiency and computer skills –Word, Excel
  • Excellent organizational skills
  • Detail orientated and motivated
  • Ability to effectively operate a personal computer and related claims and business software
  • Good communication skills, both oral and written.  Team player.  Good attendance.  Good customer service skills.
  • Must be able to work a diary system, keep the diaries current and document accordingly
  • Positive and enthusiastic attitude


Excellent work environment.  Top notch benefits including medical, dental, STD, LTD, life, employee stock purchase plan, EAP, 401-k;  all eligible 1st of month after 30 days.  3+ weeks Paid Time Off policy

Salary Range

$16.00 to $18.00 per hour


Human Resources Dept. at [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.