Employee Benefits Account Manager

Brown & Brown of Austin

Austin, TX

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the sixth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country. Our size provides us with access to the best products in the marketplace, while still maintaining a very local community feel. Through growing and developing relationships with carrier partners and expert resources, Brown & Brown stands out as a leader in the industry. As our business grows, our people grow with it!

Becoming an employee, or as we like to call it “a teammate,” of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our clients. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed. Our teammates are bound together by shared goals and our collective commitment to integrity and quality. Brown & Brown’s local leaders are actively engaged in their communities and committed to maintaining an established network, as well as creating strong relationships of their own. 

Our office in Austin, TX is seeking an experienced Employee Benefits Account Manager to join their team. The Account Manager will support Sales Producers and the Benefits Leader in the administration, renewal, and service of client benefit plans.

Job duties include, but are not limited to:

  • Support management of current client base and the onboarding of new clients 
  • Assist producers in the development, marketing, administration, implementation, and communication of benefits plans
  • Work with Benefits Leader on preparation of Request for Proposals, analysis of carrier proposals, and preparation of client presentations
  • Coordinate and prepare materials for client enrollment meetings 
  • Review contracts, prepare documents, and maintain client files within Agency Management System (AMS)
  • Assist with documentation for client benefit websites 
  • Handle all benefit related client service and administration issues 
  • Act as a liaison between clients and vendors 
  • Ensure that Insurance Operations (IO) requirements are met for each client 

Required Skills


  • Bachelors Degree or equivalent professional designation or experience required 
  • 2-3 years of previous experience working with Employee Benefits in an Agency setting 
  • Current Life/Health Insurance License 
  • Strong interpersonal and communication skills 
  • Positive work ethic and commitment to team environment

Salary Range


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.