Employee Benefits Account Manager

Brown & Brown Insurance, Inc.

Springdale, AR

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the sixth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country. Our size provides us with access to the best products in the marketplace, while still maintaining a very local community feel. Through growing and developing relationships with carrier partners and expert resources, Brown & Brown stands out as a leader in the industry. As our business grows, our people grow with it!

Becoming an employee, or as we like to call it “a teammate,” of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our clients. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed. Our teammates are bound together by shared goals and our collective commitment to integrity and quality. Brown & Brown’s local leaders are actively engaged in their communities and committed to maintaining an established network, as well as creating strong relationships of their own.

We are currently seeking an Account Manager to join our Employee Benefits division with our team located in Springdale, AR. The Account Manager will work as a liaison between our clients and our insurance carriers, coordinating the employee enrollment process into various insurance plans (medical, dental, disability, etc), and assisting with proper build out of the client HRIS system (if applicable). This position also provides post-enrollment support to our clients to ensure they experience the highest level of customer satisfaction.

Essential Job Duties include, but are not limited to:

  • Producing communication materials for clients
  • Preparing enrollment packages with benefit summaries and enrollment forms
  • Participating in client enrollment/information meetings
  • Gathering completed client enrollment applications and submitting data to insurance carriers
  • Updating and maintaining internal client records
  • Addressing client inquiries related to current benefit plans
  • Providing assistance on claims or billing issues
  • Additional duties as assigned

Required Skills

  • Minimum 3 years related experience
  • High school diploma or equivalent; degree preferred
  • Knowledge of group insurance products and various HRIS systems
  • Experience within an employee benefits insurance agency or carrier is required
  • Proficiency in computer based skills (Microsoft Office, Excel, Word, etc.)


Raegan Osborn

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.