Account Manager – Commercial Lines

Brown & Brown Insurance

Anaheim, CA

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown Insurance is seeking an Account Manager to join our Commercial Lines team in Orange, California!



Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the sixth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country.


Becoming a Teammate of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our clients. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed.



You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.



  • Service middle market accounts under $10,000 in revenue
  • Hold Bi-Monthly New/Renewal Meetings with Producer and inform Producer of unusual activity on accounts
  • Renewal Processing
  • New Business Processing
  • Process mail as it comes in daily
  • Handle routine incoming calls
  • Answer questions regarding client coverage and limits
  • Client / Company Requests (receive – coordinate – process)
  • Producer request for assistance (coordinate – process)
  • Handle all accounting requests
  • Claims (receive – coordinate – process)
  • Create and maintain schedules of insurance
  • Final Audits (receive – coordinate – download to AA)
  • Certificates (set up masters – receive requests – review – issue)
  • Obtain signed finance agreements
  • Update Acord applications
  • Order MVR’s
  • Follow-up with Producer to ensure Insurance Coverage Review Checklist is completed timely.
  • Inform Producer of unusual activity on accounts.
  • Quote all lines of coverage under the direction of the Marketing Department
  • Process middle market endorsements
  • Respond to returned Renewal Questionnaires (SBQs)
  • Foster and seek relationships with teammates across all levels of Brown & Brown
  • Ensure compliance with government agencies and corporate policies and procedures
  • Attend training sessions, courses, etc. to maintain up-to-date skills
  • Always conduct the highest level of confidentiality
  • Other duties as needed

Required Skills


  • 3+ years with a P&C insurance agency
  • High School Diploma or equivalent
  • Proficient with MS Office Suite, especially Outlook and Excel
  • Positive attitude and commitment to working in a team environment
  • Desire to grow within the organization
  • Property & Casualty License or ability to obtain one within 30 days of hire
  • Ability to read, write, and speak in English
  • Exceptional customer service and interpersonal skills



  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid time off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Program


Brown & Brown is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.


Please apply using the "Apply Now" button above. For technical difficulties with applying please email [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.