Commercial Lines Account Manager

Brown & Brown of Connecticut

, Remote

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown of Connecticut is looking for a Commercial Lines Account Manager to join our team! You will handle a book of mixed commercial business and will provide exceptional customer service. This is a full-time, benefits eligible position! You will report directly to the Commercial Lines Team Leader.

This is a 100% remote position, requiring a non-resident Connecticut License (can be obtained post-hire), and Monday-Friday 8AM-5PM EST schedule.

Responsibilities:

  • Manage the daily account management of an assigned book of business, including invoicing, claims reporting and follow up, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions.
  • Oversee the completion of administrative tasks including issuance of certificates of insurance, auto ID cards, and processing policies/endorsements.
  • Build successful relationships with clients, vendors, and carriers to improve client retention.
  • Identify gaps in coverage and consult leadership or producer of options to advise our clients.
  • Support the renewal process for all assigned and prospective clients with the producer including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and facilitating the renewal pricing including preparing the renewal proposal, and binders.
  • Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
  • Help grow the assigned book of business through account rounding and referrals.
  • Support marketing and sales teams.
  • Follow agency guidelines, policies, and procedures.

Required Skills

  • High school diploma.
  • Technical knowledge across all commercial coverages.
  • 5+ years generalist commercial insurance experience.
  • Active Property & Casualty Producer’s License.
  • AMS360 experience, required.

Salary Range

Negotiable based on professional experience.

Contact

Please apply online using the "Apply Now" link. For all other questions, please contact: Cydney Stewart, Regional Talent Acquisition Professional [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.