Commercial Claims Adjuster

American Claims Management, Inc.

, Remote

Job Category: Claims

Division: National Programs

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Job Summary

American Claims Management, Inc. is looking for high performing Commercial Claims Adjusters, with 5 or more years of experience handling heavy commercial auto and/or trucking claims. This position will handle and supervise complex and litigated liability claims. Responsible for the investigation of coverage, liability and damages, negotiating with claimants, attorneys, and other insurance carriers, through the life of the claim. The adjuster will be expected to maintain a pending and closing ratio of 100%, be responsible for the establishment and maintenance of reserves and payments, presenting large loss reports, and communicating with their manager as well as internal and external customers.

Essential Duties and Responsibilities:

  • Negotiate and settle large exposure liability claims.
  • Prepare detailed reports and recommendations to clients.
  • Ability to interpret routine and complex policy contracts and coverage.
  • Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines.
  • Attend meditations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims
  • Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected
  • Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation.
  • The ability to determine, evaluate, investigate and resolve claims
  • Demonstrate sound analytical skills.
  • Other duties as assigned

Required Skills

  • 5 years’ experience handling commercial auto and/or trucking claims
  • Ability to manage complex claims at every angle including litigation, coverage, damage analysis, experts, reserving, subrogation and risk transfer
  • Ability to prepare detailed reports and recommendations to clients.
  • Ability to analyze and research legal and claim trends
  • Ability to understand policies and strong reading, writing skills
  • Legal experience
  • Strong negotiation skills
  • Strong Customer Service skills
  • Ability to review and interpret estimates
  • Basic computer knowledge and skills required
  • Experience and licenses in at least one of the following jurisdictions: CA, FL, TX, NY.


  • Multiple state adjuster licenses
  • College Degree
  • Experience with Guidewire ClaimCenter

Salary Range



Drew Fichtel - Commercial Claims Supervisor at [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.