Claims Manager

Brown & Brown Insurance, Inc.

Pryor, OK

Job Category: Claims

Division: Retail

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Job Summary

Brown & Brown Insurance in Pryor, OK is seeking a Claims Manager to provide efficient and effective insurance claims service.  This includes ensuring that all claims related matters are dealt within a timely manner, specialist advise and support for all insurance claims related matter.

Brown & Brown is a unique, decentralized, publicly traded organization which has grown to be the sixth largest insurance intermediary in the country. With over 75 years of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders. Through our four business segments (Retail, National Programs, Wholesale Brokerage, and Services), Brown & Brown provides risk management solutions to businesses, corporations, governmental institutions, professional organizations, trade associations, families, and individuals.

There are no employees at Brown & Brown – only Teammates. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our company culture rewards self starters and those who are committed to always doing what is best for their customers. With Brown & Brown you will be introduced to a career with virtually unlimited possibilities and will have access to the training, the mentoring and the tools you need to succeed.

Job Functions & Responsibilities:


  • Responsibility for the administration of all insurance claims. This includes handling claims calls from insured’s, turning claims in to the companies in a timely manner, follow up for clients, agents and account managers
  • Face to face claim meetings with clients.
  • Monthly office meetings in Pryor office.
  • Order modifier from NCCI when needed for claims review
  • Promulgate experience modifier using Zywave which includes ordering the loss runs and using the ModMaster program.
  • Work on open claims and reducing reserves.
  • Put together claims report for agents to meet clients.
  • Occasional call ins for Monday morning meetings.
  • Handles complex processing and claim situations with client and/or company personnel.
  • Performs other specific duties and projects as assigned by the Officers.

Required Skills


  • Minimum education required
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • Ability to maintain a high level of confidentiality
  • 1 – 3 years’ experience in a similar position
  • P&C License
  • This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle.  Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.


Bachelor’s degree in a business or financial related discipline


Raegan Osborn, [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.