Client Service Manager – Small/Medium Commercial

Brown & Brown Gulf States

Breaux Bridge, LA

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown Insurance is currently seeking a Client Service Manager to join our Commercial team in Breaux Bridge, LA. The Client Service Manager’s primary responsibility will include customer service duties for small and medium-sized client accounts and transactions, in support of the production of the business.

Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the sixth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country. Our size provides us with access to the best products in the marketplace, while still maintaining a very local community feel. Through growing and developing relationships with carrier partners and expert resources, Brown & Brown stands out as a leader in the industry. As our business grows, our people grow with it!

Becoming an employee, or as we like to call it “a teammate,” of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our clients. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed. Our teammates are bound together by shared goals and our collective commitment to integrity and quality. Brown & Brown’s local leaders are actively engaged in their communities and committed to maintaining an established network, as well as creating strong relationships of their own.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to, the following.

  • Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client’s needs.
  • Responsible for the day to day account management of client accounts.
  • Correspond and maintain contact with brokers regarding new and renewal business.
  • Operate a personal computer and appropriate software packages or their equivalent.
  • Meet requirements for licensing as directed by the branch/agency.
  • Perform other duties as assigned.

Required Skills


  • High School Diploma
  • Proficient with Microsoft Office Applications (Word, Excel, Outlook)
  • Exceptional telephone demeanor
  • P&C License
  • Ability to maintain a high level of confidentiality


  • Associate’s or Bachelor’s degree in a business or financial related discipline
  • 1-3 years experience in a similar position


Raegan Osborn, [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.