Client Service Manager – Commercial Lines

Brown & Brown Gulf States

Mandeville, LA

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown Gulf States is seeking a Client Service Manager to join their Commercial Lines team in Mandeville, LA! The primary responsibility of the Client Service Manager includes customer service duties for client accounts and transactions.

Brown & Brown is a unique, decentralized, publicly traded organization which has grown to be the sixth largest insurance intermediary in the country. With over 75 years of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders. Through our four business segments (Retail, National Programs, Wholesale Brokerage, and Services), Brown & Brown provides risk management solutions to businesses, corporations, governmental institutions, professional organizations, trade associations, families, and individuals.

There are no employees at Brown & Brown – only Teammates. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our company culture rewards self-starters and those who are committed to always doing what is best for their customers. With Brown & Brown you will be introduced to a career with virtually unlimited possibilities and will have access to the training, the mentoring and the tools you need to succeed.

Essential Duties and Functions:

  • Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client’s needs.
  • Responsible for the day to day account management of client accounts.
  • Correspond and maintain contact with brokers regarding new and renewal business.
  • Operate a personal computer and appropriate software packages or their equivalent.
  • Meet requirements for licensing as directed by the branch/agency.
  • Perform other duties as assigned

Required Skills


  • High School Diploma
  • Proficient with Microsoft Office Applications (Word, Excel, Outlook)
  • Exceptional telephone demeanor
  • P&C License
  • Ability to maintain a high level of confidentiality


  • Associate’s or Bachelor’s degree in a business or financial related discipline
  • 1-3 years experience in a similar position


Raegan Osborn, [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.