Assistant – Commercial Lines

Brown & Brown Insurance

Bethlehem, PA

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown is seeking an enthusiastic team player to join our Commercial Lines department! This individual will work closely with our sales and service team to provide excellent customer service to our clients. 

Duties & Responsibilities: 

  • Develop a full working knowledge of Commercial Lines procedures.
  • Handle client requests for information, endorsements, cancellations, and other services as required.
  • Assist in analyzing insurance exposures and account summaries.
  • Assist in recommending coverages or coverage changes based upon client needs.
  • Be proficient in available carrier rating systems where provided for Agency use.
  • Develop a good working knowledge of company rate deviations, rating plans, and dividend plans.
  • Review policies, endorsements, audits, dividends, and quotations prepared by our carriers for accuracy and completeness.
  • Assist in the compilation and preparation of marketing and underwriting data, including but not limited to : loss runs, experience modifications, and PAP credits.
  • Preparation of binders, certificates, automobile identification cards, invoices, and similar items.
  • Assist in resolving unbilled items, account differences and commission differences when necessary.
  • Keep Commercial Lines Service Manager informed of any service problems.
  • Utilize agency automation with a high level of knowledge and proficiency.
  • Follow procedures as established in the Commercial Lines Procedure Manual.
  • Pursue a program of personal and professional development.

Required Skills

  • High school diploma, required. 
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). 
  • 1+ year experience in an office environment. 
  • 1-3 years experience in the insurance industry, preferred. 

Salary Range

Negotiable, depending on professional experience

Contact

Cydney Bain, Regional Talent Acquisition Professional

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.