Account Service Representative

Wright Risk Management Company, LLC.

Albany, NY

Job Category: Client Support

Division: Programs

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Job Summary

Wright Risk Management Company, LLC. is seeking a dynamic Account Services Representative to join our Albany, NY team! This individual will act as the main contact between the client’s school districts and plan members. This position will further be responsible for maintaining the enrollment and eligibility data base, premium invoicing, and communications with the clients benefit representatives and plan members.

 

Responsibilities:

  • Update and maintain enrollment records.
  • Review all enrollment forms and documentation to determine eligibility criteria have been satisfied. Update coordination of benefits information.
  • Have a working knowledge of plan policies and benefit coverage.
  • Respond to questions and inquiries to the school district / Client.
  • Respond to member inquires on behalf of the Executive Director.
  • Assists members with resolving benefit issues with the plan’s TPA’s.
  • Interacts with client vendors/TPA’s regarding eligibility inquiries.
  • Other duties as assigned.

 

Required Skills

  • Associates Degree.
  • 1-3 years’ experience in a similar position.
  • Health Benefit knowledge a must.
  • Proficient with MS Office Suite.
  • Ability to maintain a high level of confidentiality.
  • Ability to take direction and follow-up.
  • Good written Communication.
  • Problem solving skills. Adaptability to change.
  • Interpersonal skills to service clients.
  • Ability to prioritize and effectively use time management.

Salary Range

Negotiable

Contact

Chuck Smith - Director of Team Resource & Compensation at [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.