Account Manager – Small Commercial

Brown & Brown Insurance

Portland, OR

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown Northwest Insurance is seeking an Account Manager for its Small Commercial Lines Department in Portland, Oregon!



Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the fifth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country.


Becoming a Teammate of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our customers. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed.



You believe in working as a team and thrive in fun, collaborative environments. You have a customer-focused attitude and value the importance of professionalism and trust. You have solid communication skills. You prioritize work and manage time effectively. You have at least 1 year of experience in Property and Casualty insurance.



  • Help customers understand their insurance policies/coverages and determine their individual service needs
  • Analyze contracts for certificates of insurance, issue certificates and binders
  • Review for accuracy all policies, changes/endorsements, audits and other documents
  • Answer customer and carrier questions with day-to-day email, phone, fax and mail requests
  • Prepare all necessary applications and data for a complete submission to underwriters
  • Address policy change requests by processing endorsements
  • Maintain high retention on existing accounts
  • Increase revenue by crossing selling and writing new business
  • Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
  • Duties are done independently or in a team environment
  • Other duties or special projects may be assigned


Required Skills


  • 1+ years’ experience in Property & Casualty
  • Property & Casualty License
  • Solid knowledge and understanding of P&C coverage, current legislation, rules, and laws
  • Familiarity with contracts and provisions
  • Proficiency in Microsoft Office 365
  • Ability to read, write, and speak in English
  • Exceptional customer service and interpersonal skills



  • Base salary + incentive opportunities
  • Excellent growth and advancement opportunities
  • Paid time off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Program



Please apply using the "Apply Now" button above. For technical difficulties with applying please email [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.