Account Manager – Small Commercial Lines

Brown & Brown Insurance

Bend, OR

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown Northwest Insurance is seeking an Account Manager for its Small Commercial Lines Department in Bend, Oregon!


Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the fifth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country.

Becoming a Teammate of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our customers. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed.


You believe in working as a team and thrive in fun, collaborative environments. You have a customer-focused attitude and value the importance of professionalism and trust. You have solid communication skills. You prioritize work and manage time effectively. You have at least 1 year of experience in Property and Casualty insurance.


  • Help customers understand their insurance policies/coverages and determine their individual service needs
  • Analyze contracts for certificates of insurance, issue certificates and binders
  • Review for accuracy all policies, changes/endorsements, audits and other documents
  • Answer customer and carrier questions with day-to-day email, phone, fax and mail requests
  • Prepare all necessary applications and data for a complete submission to underwriters
  • Address policy change requests by processing endorsements
  • Maintain high retention on exiting accounts
  • Increase revenue by crossing selling and writing new business
  • Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
  • Duties are done independently or in a team environment
  • Other duties or special projects may be assigned

Required Skills


  • 2+ years’ experience in Property & Casualty
  • Property & Casualty License
  • Solid knowledge and understanding of P&C coverage, current legislation, rules, and laws
  • Familiarity with contracts and provisions
  • Proficiency in Microsoft Office 365
  • Ability to read, write, and speak in English
  • Exceptional customer service and interpersonal skills


  • Base salary + incentive opportunities
  • Excellent growth and advancement opportunities
  • Paid time off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Program

Brown & Brown is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.


Please apply using the "Apply Now" button above. For technical difficulties with applying please email [email protected]

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.