Account Manager – Employee Benefits

Brown & Brown of Florida, Inc.

Tampa, FL

Job Category: Client Support

Division: Retail

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Job Summary

Brown & Brown of Florida—Tampa is growing and seeking an exceptional individual with proven discipline, and commitment to join our team as Account Manager for our Employee Benefits Division.   Our clients are small to large employers and we offer them cost-effective benefit packages for their employees and dependents, that include medical, dental, vision, life, disability, HSA’s, FSA’s, STD, LTD, and more. The Account Manager will handle a client portfolio and work with producers/sales professionals and teammates to service new and existing clients, help maintain positive client relationships, and provide high quality of service to assigned accounts with a focus on the profitability of the business to the agency.

  • Provide support to Producers in maintaining, expanding and servicing assigned Employee Benefit accounts.
  • Performing daily customer service, assist with preparing proposals, and claims / billing resolution.
  • Maintain client files, database and assist rest of the team as needed.
  • Prepare benefit overviews; assist with client web portals and enrollment sites.
  • Other duties as assigned

Required Skills

  • 3+ years of Employee Benefits Agency experience, will also consider other areas of Life & Health, including Health Insurance Carrier or PEO
  • Strong Customer Service Background
  • Florida 215 Life, Health and Variable Annuities license highly preferred
  • Experience with group sizes 51+
  • Intermediate skills in Microsoft Word, Excel, and PowerPoint
  • Ability to work independently as well as in a team environment and carry out assignments with minimum supervision
  • Strong grasp of customer service functions, office procedures, insurance regulations and policies
  • High School Diploma Required, University Bachelor’s Degree preferred


Salary Range



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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.