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    Account Manager, Employee Benefits - Brentwood, TN

    Brown & Brown of Tennessee, Inc.
    Location: Brentwood, TN

    Job Summary:

    Brown & Brown, Inc. is one of the largest and most respected independent insurance intermediaries in the U.S. We are a publicly traded company, listed on the NYSE as BRO and employ over 8,000 seasoned professionals. Headquartered in Daytona Beach, Florida, our offices are located across the United States and we are looking for ambitious professionals to join our team!

     

    Currently, Brown & Brown of Tennessee, Inc. is seeking an Account Manager, who will serve as the primary contact for the Employee Benefits clients and act as the liaison with the carriers and vendors. In this position, our team will further rely on you for open enrollment coordination along with day-to-day servicing. 

     

    Responsibilities:

    • Act as primary service contact for the client, working with other parties as needed.
    • Solidify broker relationships with clients
    • Daily management of assigned accounts.
    • Resolve client billing, claims and eligibility issues as directed.
    • Maintain daily/monthly tasks in agency management system(s)
    • Address client needs and resolve policy issues.
    • Present proposal to customer as directed.
    • Ensure proper resources from within the organization are involved with the client.
    • Properly document sales and prospecting information agency management system(s).
    • Ensure accurate client data and maintain files.
    • Generate various communication documents for clients.
    • Oversee the production, delivery and accuracy of contracts, benefit summaries, and Wrap SPD.
    • Promote teamwork and commitment to department/agency goals.
    • Work closely with account team to ensure client expectations are met, while abiding to the service model. 
    • Follow Agency guidelines, policies and procedures.
    • Remain current on industry trends and information, new product development, legislation, coverage’s and technology.
    • Perform other duties as assigned.


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    Human Resources Audit Lead - Syracuse, NY

    Brown & Brown Insurance
    Location: Syracuse, NY

    Job Summary:

    Brown & Brown Insurance Inc.’s Human Resources Audit Program allows individuals to learn about Human Resources in the insurance industry while growing and developing the skills necessary to be a leader within our ever-growing company. The program is a two-to-three year training program based in Syracuse, NY designed to prepare individuals for a successful future within Brown & Brown. Teammates in the Leadership Program travel to many of our 200+ decentralized locations performing audits based on processes and procedures within the Human Resources discipline. This unique opportunity provides our future leaders the chance to network with senior leadership across the company while exploring multiple offices across our four divisions and find the perfect opportunity.

     

    Initial relocation to Syracuse, NY is required for the two-to-three year period. After successful development within the Brown & Brown business culture and execution of key job elements during this timeframe, this position would roll-out to a position in one of our many subsidiary offices or with our corporate team, either of which may require relocation within the U.S.

    Responsibilities:

    • Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices.
    • Develop and maintain relationship with internal operating divisions.
    • Assist with FLSA evaluations of job positions of all existing offices.
    • Assist with transition of documentation of job positions and job evaluation systems for all existing offices.
    • Analyze, audit and review payroll processes.
    • Provide advice, assistance and follow-up on company policies, procedures, and documentation.
    • Recommend and advise on maintenance of human resource, payroll, and benefits systems.
    • Recommend policy and procedural improvements for all existing offices.

     



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    Technical Assistant - Commercial Lines - Brentwood, TN

    Brown & Brown of Tennessee, Inc.
    Location: Brentwood, TN

    Job Summary:

    Brown & Brown of Tennessee, Inc. is currently seeking a Commercial Lines Technical Assistant (TA) who will be responsible for assisting the account managers with the day to day servicing of accounts. The technical assistant will be assigned to several account managers or could be assigned to the department as a whole. The TA will work under the direction of the Account Manager to check and process endorsements, check and process audits, invoicing of audits and endorsements, issue certificates of insurance and prepare the first draft of proposals. The TA will also perform rating on various carrier website and order loss runs.

     

    Responsibilities:

    • Issue certificates of insurance
    • Check endorsements for accuracy, invoice and deliver to client
    • Check audits for accuracy, invoice and delivery to client
    • Prepare policy delivery books for clients
    • Commercial Lines Rating on various carrier websites
    • Prepare Proposals of Insurance using the agency management system and Microsoft Word
    • Order loss runs from various carriers or obtain them from the carrier website
    • Other duties as may be assigned by the Commercial Lines team leader
    • Other duties as assigned

     



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