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    Account Manager - Property & Casualty - Tacoma, WA

    Brown & Brown of Washington, Inc.
    Location: Tacoma, WA

    Job Summary:

    Brown & Brown of Washington, Inc. is currently seeking a Property & Casualty Marketing/Account Manager for our Tacoma, WA office. This is your opportunity to join one of the fastest growing insurance brokerage agencies in the Northwest, and one of the top 10 brokerages in the country.  You will work with some of the most experienced insurance professionals in our region and for an agency with a significant presence, both regionally and nationally. If you love an energetic environment and pride yourself on meeting the needs of your clients through the application of your industry knowledge and skills, then we’d love to meet you!

     

    In this role, you will work with Account Executives to deliver high quality solutions to assigned clients through the management of the renewal process, including development of marketing strategies, negotiation of renewal terms and delivery of agency communications with a focus on retention and growth.

     

    Responsibilities:

    • Compose or assist in composition of highly technical or sensitive correspondence
    • Ability to translate highly technical information for the client’s understanding
    • Completing applications, negotiating with underwriters and preparing proposals for new and renewal business proposals/offerings
    • Contact clients and/or underwriters to obtain additional information or answer questions
    • Resolves policy and coverage related concerns for clients, insurance carriers, and Producers
    • Ability to communicate negative actions to the client, while offering a solution to remedy the situation
    • Binds, or places coverage with acceptable carriers adhering to appropriate carriers binding authority
    • Stays current on company insurance products and offerings 
    • Keep abreast of developments in the marketplace, including product line offerings, changing insurance consumer trends and needs
    • Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance
    • Maintains accurate and timely documentation of communication pertaining to client’s insurance program
    • Reviews accounts handled for adequate coverage  
    • Demonstrated ability to educate, cross sell, and upsell coverages, recommending changes to insured for enhanced protection, ensuring Profit Center Minimum Standards are being met
    • Process change requests and other coverage research issues
    • Provide direct customer service support for commercial lines clients assigned
    • Issue appropriate documentation as needed including certificates of insurance, auto insurance ID cards, etc. when necessary
    • Review Aged Receivables, follows up on collection of premium payments and assist the accounting department in reconciliation of company and client accounts
    • Consistently meets all Brown & Brown established Quality Control Practices and Timelines
    • Manages & maintains individual Washington Producer’s License by attending appropriate CE

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    Human Resources Leadership Program - Syracuse, NY

    Brown & Brown Insurance, Inc.
    Location: Syracuse, NY

    Job Summary:

    Brown & Brown Insurance Inc.’s Human Resources Leadership Program allows individuals to learn about Human Resources in the insurance industry while growing and developing the skills necessary to be a leader within our ever-growing company. The Leadership Program is a two-to-three year training program based in Syracuse, NY designed to prepare individuals for a successful future within Brown & Brown. Teammates in the Leadership Program travel to many of our 200+ decentralized locations performing audits based on processes and procedures within the Human Resources discipline. This unique opportunity provides our future leaders the chance to network with senior leadership across the company while exploring multiple offices across our four divisions and find the perfect opportunity.

     

    Initial relocation to Syracuse, NY is required for the two-to-three year period. After successful development within the Brown & Brown business culture and execution of key job elements during this timeframe, this position would roll-out to a position in one of our many subsidiary offices or with our corporate team, either of which may require relocation within the U.S.

     

    Responsibilities:

    • Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices.
    • Develop and maintain relationship with internal operating divisions.
    • Assist with FLSA evaluations of job positions of all existing offices.
    • Assist with transition of documentation of job positions and job evaluation systems for all existing offices.
    • Analyze, auditor and review payroll processes.
    • Provide advice, assistance and follow-up on company policies, procedures, and documentation.
    • Recommend and advise on maintenance of human resource, payroll, and benefits systems.
    • Recommend policy and procedural improvements for all existing offices.

     



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    Marketing Manager - Commercial Lines - Seattle, WA

    Brown & Brown of Washington, Inc.
    Location: Seattle, WA

    Job Summary:

    Brown & Brown, Inc. is one of the largest and most respected independent insurance intermediaries in the U.S. We are a publicly traded company, listed on the NYSE as BRO and employ over 8,000 seasoned professionals. Headquartered in Daytona Beach, Florida, offices are located across the United States and we are looking for ambitious professionals to join our team!

     

    Brown & Brown of Washington, Inc. is seeking a Marketing Manager who will be responsible for working collaboratively with Producers and Account Managers to provide focused management of obtaining proposals from carriers to earn new business and renew existing business. In addition, this individual direct and monitor Marketing related activities of the Commercial Lines Department, as well as maintain carrier relationships and service a designated book of business. As a member of the Leadership Team, the Marketing Manager is also a responsible for the mentorship and training of Producers, regarding risk advisement, policy construction and the carrier negotiation process.

     

    Responsibilities:

    • Lead the Marketing function for the Commercial Lines Department
    • Monitor, track and negotiate renewal from assigned market segment
    • Provide mentorship and instruction to Producers regarding the marketing process
    • Liaise with Account Managers and Producers to obtain renewal/new business strategies
    • Communicate renewal/new business strategy to carriers and negotiate to achieve appropriate coverage and pricing for our insureds, and ensure we are marketing in accordance with the completed ICR
    • Produce and review Insurance Proposals with assigned Account Manager/Producer
    • As appropriate, participate in sales/renewal meetings with client and client advisement team
    • Ensure all new & renewal information is documented per B&B of WA quality procedures and transition the client file to Account Manager for finalization in client management system and on-going service
    • Work with carriers on an ongoing basis to maintain knowledge of Seattle's competitive marketplace and educate the CL team regarding carriers as necessary
    • Monitor, identify and educate the CL team regarding new products, new markets and marketing trends
    • Develop and maintain good standing with carriers
    • Review marketing results monthly and measure progress in achieving Carrier/Agency Objectives
    • Identify, design & implement marketing strategies for the Agency, encompassing new products, services, identification & selection of target markets and tailored/unique coverage
    • Follow established guidelines for workflow and system documentation
    • Consistently meet all Brown & Brown established Quality Control Practices
    • Manage & maintain individual Washington Insurance License by attending appropriate CE classes
    • Serve as a mentor and strategic business partner on B&B of WA's Leadership Team and assist with special projects as needed

     



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    Openings for Employee Benefits: Account Managers, Specialists, and Consulting Analysts

    Brown & Brown of Washington, Inc.
    Location: Tacoma, Washington

    Job Summary:

    This is your opportunity to join one of the fastest growing brokers in the Northwest. You will work with some of the most experienced insurance professionals in our region and for an agency with significant clout and resources, both regionally and nationally. And you’ll have fun doing it!

    These positions work collaboratively with the Department Leader and Producers to provide quality management of the client experience. We’re looking for entry, intermediate, & senior level individuals.

     

    Desired Background at entry-intermediate level

    • One-three (1-3) years recent agency experience
    • Working knowledge of MS Office (Word, Excel, Outlook)

     

    Required Background at senior level

    • Five (4+) years recent agency experience
    • Current Washington State Insurance License
    • Ability to present at Open Enrollment meetings
    • Established relationships with carriers/vendors
    • Large AND Small group experience (between 25 & 1,000 lives)


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    Personal Lines Account Representative - Tacoma, WA

    Brown and Brown of WA
    Location: Tacoma, WA

    Job Summary:

    Brown & Brown is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance and reinsurance products and services to corporate, public entity, institutional, trade, professional associations and individual clients. The Company is ranked as the sixth largest such organization in the United States, eighth in the World by Business Insurance Magazine. The Atlanta Business Chronicle has named Brown & Brown as the #1 Property & Casualty Broker in Washington. Brown & Brown proudly celebrates 75 years of excellence in the insurance industry. We are a decentralized, highly competitive, profit oriented sales and service organization comprised of people of the highest integrity and quality, bound together by clearly defined goals and prideful relationships.

     

    Job Summary:

    Brown and Brown Insurance of Tacoma, Washington is looking for an experienced Account Manager to join our fast-paced Personal Lines Department. Must have knowledge of independent agency personal insurance companies, experience marketing to the broker community, and remain current with industry offerings. This position is responsible for maintaining and growing an assigned book of business. The candidate will be responsible for preparing quotes, handling client requests, reviewing policies and remarketing accounts as necessary. Washington Property and Casualty Insurance License required

     

    Job Functions & Responsibilities:

    • Day-to-day servicing of accounts; this would include routine coverage questions, endorsement ordering and processing, policy checking and invoicing, as well as marketing renewals and rounding out accounts.
    • Process daily mail, including faxes and e-mail, for assigned accounts
    • Answer and process all telephone requests for assigned accounts
    • Underwriting, rating and generating new business.
    • Validate coverages and ratings policies, endorsements, audits, cancellations, etc.
    • Maintain suspense or follow-up system for correspondence/requests
    • Prepare billings and/or invoices on a timely basis
    • Maintain expiration records
    • Maintain up to date knowledge of the various carriers’ rating plans and programs
    • Develop and maintain strong technical knowledge of personal lines coverages and rating
    • Maintaining a consistency in processes in compliance with Quality Control guidelines


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    Producer - Employee Benefits - Seattle, WA

    Brown & Brown of Washington, Inc.
    Location: Seattle, WA

    Job Summary:

    Brown & Brown of Washington, Inc. is seeking a motivated Producer to join our Seattle, WA office! This role is responsible for employee benefit account sales, prospecting, working with the client/prospect on the financial and contractual features of their insurance plans, and is responsible for coordinating with the Account Manager as necessary.  Approximately 60% of this individual’s job function will require them to be out of the office.

     

    Responsibilities:

    • Create a market plan with direction and assistance from Agency management
    • Continually identify and locate prospects based upon the market plan
    • Contact prospects by personal visits, over the telephone, and by direct mail
    • Determine expiration dates plus present scope of insurance coverage
    • Determine the prospect's needs and wants
    • Qualify a prospect for both eligibility and acceptability (to include financial, health, stability, and profitability)
    • Create Prospecting Reports, as requested by Sales Manager/PCL
    • Provide Clients/Prospects with a complete risk review
    • Defines exposure analysis
    • Present proposals ensuring company minimum limits are maintained and follows-up with client/prospect
    • Gather all information necessary for complete submissions to Carriers
    • Review endorsement, claim, audit and cancellation notices when sent by AM.  Notifies AM of action desired in a timely fashion
    • Responsible for Late Audit amounts for his/her accounts (must pursue or return to carrier for agency credit)
    • Manage & maintains individual Washington Insurance License by attending appropriate CE classes
    • Enroll in technical and sales training studies on an “on-going” basis.
    • Keep abreast of developments in the marketplace, including product line offerings, and changing insurance consumer trends and needs
    • Other duties as assigned


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    Producer - Personal Lines - Seattle, WA

    Brown & Brown of Washington, Inc.
    Location: Seattle, WA

    Job Summary:

    Brown & Brown of Washington, Inc. is seeking a talented Producer to join our Seattle, WA office! This role is responsible for personal lines insurance account sales, prospecting, working with the client/prospect on the financial and contractual features of their insurance plans, and is responsible for coordinating with the Account Manager as necessary.  Approximately 60% of this individual’s job function will require them to be out of the office.

     

    Responsibilities:

    • Create a market plan with direction and assistance from Agency management
    • Continually identify and locate prospects based upon the market plan
    • Contact prospects by personal visits, over the telephone, and by direct mail
    • Determine expiration dates plus present scope of insurance coverage
    • Determine the prospect's needs and wants
    • Qualify a prospect for both eligibility and acceptability (to include financial, health, stability, and profitability)
    • Create Prospecting Reports, as requested by Sales Manager/PCL
    • Provide Clients/Prospects with a complete risk review
    • Defines exposure analysis
    • Present proposals ensuring company minimum limits are maintained and follows-up with client/prospect
    • Gather all information necessary for complete submissions to Carriers
    • Review endorsement, claim, audit and cancellation notices when sent by AM.  Notifies AM of action desired in a timely fashion
    • Responsible for Late Audit amounts for his/her accounts (must pursue or return to carrier for agency credit)
    • Manage & maintains individual Washington Insurance License by attending appropriate CE classes
    • Enroll in technical and sales training studies on an “on-going” basis.
    • Keep abreast of developments in the marketplace, including product line offerings, and changing insurance consumer trends and needs
    • Other duties as assigned

     



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