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    Producer - Small Business/Personal Insurance - Carmel, IN

    Brown & Brown of Indiana, LLC
    Location: Carmel, IN

    Job Summary:

    Brown & Brown of Indiana, LLC. is seeking exceptional individuals with proven discipline, drive and commitment who specialize in the area of Small Property & Casualty and Personal Insurance Sales. In this role, you will focus on recruiting and retaining clients for our organization. This position will demand critical/creative thinking to develop and deliver applicable solutions to prospective and existing clients, which in turn will enable our business partners to protect their assets and prosper. Our new team members are highly competitive and skilled in relationship building and income potential is unlimited.

     

    Responsibilities:

    • Cross sell other company lines of business (employee benefits and personal insurance)
    • Prospect by identifying business needs and proposing company products and services.
    • Solicitation and acquisition of new Property & Casualty and Personal Insurance clients in B2B setting
    • Obtain prospects and actively pursue and create interest by telephone calls and making personal visits.
    • Develop expertise in Property & Casualty and Personal Insurance by networking and participating in professional development activities.
    • Perform other duties as assigned.


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    Account Manager - Commercial Insurance - Carmel, IN

    Brown & Brown of Indiana, LLC.
    Location: Carmel, IN

    Job Summary:

    Brown & Brown, Inc. is one of the largest and most respected independent insurance intermediaries in the U.S. We are a publicly traded company, listed on the NYSE as BRO and employ over 8,000 seasoned professionals. Headquartered in Daytona Beach, Florida, offices are located across the United States, including our office in Carmel, IN and are looking for ambitious professionals to join our team!

     

    The primary responsibility of the Account Manager is to maintain and strengthen business relationships with an assigned group of clients. This individual will work closely with Producers, Marketing Reps, Customer Service Reps, and other Brown and Brown staff to service clients, implement and renew group benefit plans. Overall, our team will rely on you to provide high quality service for the clients, always maintaining a pleasant and helpful attitude towards the insured while seeking opportunities to increase our services and all Brown & Brown product offerings.

     

    Responsibilities:

    • Make every effort to retain business.
    • Assist producers in the department with opportunities for new business and cross selling, account rounding and upgrading coverages on existing accounts as appropriate.
    • Assist in the growth and profitability of the Commercial Lines Department.
    • Work independently and carry out assignments to completion with minimum instruction.
    • Perform other duties as assigned


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    Account Manager - Employee Benefits - Carmel, IN

    Brown & Brown of Indiana, LLC.
    Location: Carmel, IN

    Job Summary:

    Brown & Brown of Indiana, LLC. is seeking a motivated Account Manager who will provide high quality service to our employee benefits clients. In this role, you will responsible for assisting clients with servicing group Medical, Dental, Vision, Life and Disability plans.

     

    Our team will further rely on you to assist the sales staff with opportunities for new business, account rounding and upgrading current coverage. Our clients will depend on you throughout the renewal and marketing process on an annual basis.

     

    Responsibilities:

    • Create and follow a specific business plans for growth.
    • Cross sell additional lines of business to existing clients.
    • Provide customer relations with all levels of client's decision makers including appropriate industry education and strategy for the clients.
    • Ensure proper resources from within the organization are available to the customer and introduce new products through the other core business groups where appropriate.
    • Develop and oversee customer service plans for each client and understand the needs of the customer.
    • Document any sale and prospecting information in the brokerage builder system.
    • Prepare customer renewals and new business strategies including proposals and presentations, while ensuring agreement with the customers' requests/requirements.
    • Present proposals to the customer ensuring appropriate team members and resources are represented/attend.
    • Ensure current knowledge of Carrier Requirements and Underwriting Guidelines.
    • Gain a complete understanding of the Insurance Industry and keep current with legislation and industry standards including Group and Voluntary Benefits.


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    Assistant Account Manager - Commercial Lines - Carmel, IN

    Brown & Brown of Indiana, LLC
    Location: Carmel, IN

    Job Summary:

    Brown & Brown, Inc. is one of the largest and most respected independent insurance intermediaries in the U.S. We are a publicly traded company, listed on the NYSE as BRO and employ over 8,000 seasoned professionals. Headquartered in Daytona Beach, Florida, offices are located across the United States and we are looking for ambitious professionals to join our team!

     

    Brown & Brown of Indiana, LLC. is seeking a driven Assistant Account Manager to join our Carmel, IN office. This individual will offer support to the Department Manager, Customer Service Agents, and Producers in day-to-day tasks.

     

    Responsibilities:

    • Process the renewal checklists in order to ensure compliance with the Insurance Operations requirements
    • Create customer letters   
    • Create proposal packets as needed for client meetings
    • Scanning, filing and preparation of packets for renewal meetings and all client meetings, as needed
    • Ensure the agency management system is up to date with accurate information and required files


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    Customer Service Agent - Indianapolis, IN

    Brown & Brown of Indiana, LLC
    Location: Indianapolis, IN

    Job Summary:

    Brown & Brown of Indiana, LLC is seeking a motivated Customer Service Agent to join our team in Indianapolis, IN. In this role, our office will rely on the successful candidate to provide superior sales support and serve as an interface between client/employee/carrier(s) for installation of products and service related communications.  Customer Service Agent (CSA) will serve by performing the following duties:

     

    Responsibilities:

    • Serve as client day-to-day client contact for questions and issues.
    • Ensure proper handling and resolution of client issues, problems and concerns, using resources and other employees available to complete task as needed.
    • Assist in introducing, acquiring and retaining accounts.
    • Receive customer requests by telephone, email and fax, analyze requests, and provide information requested within a reasonable period of time.
    • Preserve and strengthen relationships with clients through good communication and customer service.
    • Maintain constant and open communication lines between the CSA, Administrative and all staff.
    • Timely notification to Commercial Lines Manger of any sensitive issues happening with their clients.
    • Assist with reviewing proposal materials (spreadsheet, BB Proposal, Market Comparisons and updating information, and re-marketing client when needed.
    • Precise following of I/O procedures in regard to entering and assigning and activities, following protocol in all workflows and ALWAYS using resources and staff correctly to complete the above tasks.
    • Understand and follow protocols related to your position.
    • Answer telephone calls and return all messages within 12 hours – Act as gate keeper for the Commercial Lines Manager when necessary.
    • Maintain all clients’ documents digitally, save all documents in ETFILE following proper protocols.
    • Be willing to work on and creatively be part of suggestions relating to new special projects that help our organization plan & prepare for the future.
    • Act as a mentor to those you train.
    • Customer Service Agents should serve a book of business as a standard for the Commercial Lines Department.
    • Be comfortable with all basic and intermediate functions of MS Office programs (Word, Excel and Power Point).
    • Look for ways to assist other member of your team.
    • Maintain proper CE requirements to keep your Indiana License in good standing.
    • Cross-sell requirements: it should be the CSA’s goal to have a minimum of 2 lines of coverage with each client. Coordination with Advisor might be needed to ensure this criteria is met.
    • Efficiently handle your assigned responsibilities for and as a backup when people are out of the office.
    • Properly record mileage and retain receipts for expenses incurred in servicing and meeting with clients. Expense Reports are to be filed monthly.
    • Any other duties as deemed necessary by supervisor.


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    Human Resources Audit Lead - Syracuse, NY

    Brown & Brown Insurance
    Location: Syracuse, NY

    Job Summary:

    Brown & Brown Insurance Inc.’s Human Resources Audit Program allows individuals to learn about Human Resources in the insurance industry while growing and developing the skills necessary to be a leader within our ever-growing company. The program is a two-to-three year training program based in Syracuse, NY designed to prepare individuals for a successful future within Brown & Brown. Teammates in the Leadership Program travel to many of our 200+ decentralized locations performing audits based on processes and procedures within the Human Resources discipline. This unique opportunity provides our future leaders the chance to network with senior leadership across the company while exploring multiple offices across our four divisions and find the perfect opportunity.

     

    Initial relocation to Syracuse, NY is required for the two-to-three year period. After successful development within the Brown & Brown business culture and execution of key job elements during this timeframe, this position would roll-out to a position in one of our many subsidiary offices or with our corporate team, either of which may require relocation within the U.S.

    Responsibilities:

    • Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices.
    • Develop and maintain relationship with internal operating divisions.
    • Assist with FLSA evaluations of job positions of all existing offices.
    • Assist with transition of documentation of job positions and job evaluation systems for all existing offices.
    • Analyze, audit and review payroll processes.
    • Provide advice, assistance and follow-up on company policies, procedures, and documentation.
    • Recommend and advise on maintenance of human resource, payroll, and benefits systems.
    • Recommend policy and procedural improvements for all existing offices.

     



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    Marketing Analyst - Indianapolis, IN

    Brown & Brown of Indiana, LLC
    Location: Indianapolis, IN

    Job Summary:

    Brown & Brown of Indiana, LLC is seeking an exceptional Marketing Analyst to join our team in Brown & Brown of Indiana, LLC. Under direct supervision of the Marketing Manager, the primary responsibility of this role is the marketing of new or renewal accounts through negotiation with underwriters to obtain optimal coverage and pricing.  Additional responsibilities include the utilization of creative analysis strategies based on carrier partners, coverage and programs to facilitate the production of new and renewal business.  A Marketing Analyst will serve by performing the following duties:

     

    Responsibilities:

    • Market new and renewal accounts according to established procedures.
    • Provide complete submission to company underwriters.
    • Negotiate with underwriters to obtain optimal coverage and pricing.
    • Enter/update applications in Applied System.
    • Provide complete proposal of coverage options to producer to present to client.
    • Update applications and proposal based on coverage sold.
    • Bind/Order policies from insurance companies based on coverage sold.
      Monitor, identify and develop new methods, new markets and new opportunities for additional revenue.
    • Maintain constant communication with staff regarding market changes.
    • Review binding authority and current commission and profit sharing structures.
    • Maintain company-marketing files with current marketing materials and applications.
    • Assist with the maintenance of current Indiana resident, non-resident, and surplus lines licensing for agency.
    • Assist in the training of new producers on markets and marketing procedures.
    • Dictation for producers and managers as needed.
    • Perform other duties as directed by management.


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    Sales Executive, Property & Casualty - Indianapolis, IN

    Brown & Brown of Indiana, LLC
    Location: Indianapolis, IN

    Job Summary:

    The Carmel, IN office of Brown & Brown is looking for salespeople that can fit into a high-energy production team of insurance professionals. We are seeking individuals to generate new business production through the sale of commercial property & casualty insurance or employee benefits products.  If you have an innate drive to win, can manage multiple tasks, desire a profession where your accomplishments can offer unlimited income potential, then you may be a fit with our firm.

     

    Responsibilities:

    • Develop and execute sales strategy.
    • Generates and pursues new client opportunities.
    • Presents Brown & Brown services at prospect meetings.
    • Retains clients by maintaining relationships.
    • Works with Account Managers on renewals and escalated client issues.
    • Perform other duties as assigned.


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