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    Account Manager - Commercial Lines - Louisville, KY

    Brown & Brown of Kentucky, Inc
    Location: Louisville, KY

    Job Summary:

    Brown & Brown of Kentucky, Inc. is seeking an skilled Account Manager to service a book of business in our Commercial Lines department. In this role, you will actively participate in cross-selling opportunities and cross-department referrals as well as proactively striving to increase client retention.



    • Provide customer service via phone, fax, and email. 
    • Process endorsement requests and prepare binders, certificates, invoices, auto ID cards and similar items. 
    • Assist producer in analysis of clients' needs to include securing insurance quotes from carriers and providing producer with quote options. 
    • Implement new and renewal business set-up in agency management system. 
    • Prepare proposals for new and renewal business and generate quotes for new lines of coverage for existing clients. 
    • Actively participate in cross-selling opportunities and cross-department referrals as well as proactively striving to increase client retention.

    Click here for more information on this job.

    Commercial Lines Account Manager

    Brown & Brown Insurance of Kentucky
    Location: Columbia, KY

    Job Summary:

    Brown & Brown of Kentucky is seeking an Account Manager for their Commercial Lines division! The Account Manager will assist in the production of new accounts and the retention of existing accounts of our commercial insurance clients. The Account Manager will provide prompt, efficient, high-quality service to designated accounts in support of producer and agency activities.


    Essential Duties and Responsibilities include the following.  Other duties may be assigned.

    • Responsible for gathering information and risk management recommendations for the renewal of designates accounts 120 days prior to renewal and for the assembly and delivery of said renewal and/or binders for designated accounts, as needed, within five days or receipt.
    • After reviewing updated client exposure survey information, obtains other renewal information from insured, and completes applications for designated renewal business sixty days before renewal.
    • Receives phone calls and/or office visitors requesting quotes, changes to existing coverage and/or new policies.  Completes changes/requests within 24 hours of receipt.  Determines acceptability and placement, completes applications or endorsements, and collects premium when applicable.
    • Reviews existing accounts to determine if additional lines of insurance should be soliciting and does so by mail, email and/or phone prior or renewal.
    • Reviews renewals to determine if non-standard policies can be rewritten in a standard program. Prepares rewrite applications for business through companies no longer represented at least 120 days prior to renewal. Secures and submits requires renewal underwriting information.
    • Conducts periodic service calls (minimum of quarterly) for designated accounts.
    • Performs special projects at the request of designated clients after being approved by manager. Binders and/or policy or endorsement requests are to be completed within 24 hours of date quoted to client.
    • Maintain a concern for timeliness and completeness when interacting with customers, agency, and company personnel to minimize potential for errors & omission claims.
    • Receives and reviews all terminations and cancellations to determine action to be taken and takes needed action immediately upon receipt.
    • Handles premium collection though forms, letters, and request cancellation of policies when necessary
    • Follows up on outstanding claims and provides assistance in their resolution, as necessary
    • Solicits expiration dates for policies not written by agency. Expectations are an average of one expiration date per client served.
    • Actively seeks referrals from current client base to solicit new business prospects; Expectation of five referrals per week that will be turned into Marketing Manager.
    • Documents all material conversations with insured and/or carriers regarding exposures and coverage.
    • Perform other functions as assigned by management

    Click here for more information on this job.

    Human Resources Audit Lead - Syracuse, NY

    Brown & Brown Insurance
    Location: Syracuse, NY

    Job Summary:

    Brown & Brown Insurance Inc.’s Human Resources Audit Program allows individuals to learn about Human Resources in the insurance industry while growing and developing the skills necessary to be a leader within our ever-growing company. The program is a two-to-three year training program based in Syracuse, NY designed to prepare individuals for a successful future within Brown & Brown. Teammates in the Leadership Program travel to many of our 200+ decentralized locations performing audits based on processes and procedures within the Human Resources discipline. This unique opportunity provides our future leaders the chance to network with senior leadership across the company while exploring multiple offices across our four divisions and find the perfect opportunity.


    Initial relocation to Syracuse, NY is required for the two-to-three year period. After successful development within the Brown & Brown business culture and execution of key job elements during this timeframe, this position would roll-out to a position in one of our many subsidiary offices or with our corporate team, either of which may require relocation within the U.S.


    • Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices.
    • Develop and maintain relationship with internal operating divisions.
    • Assist with FLSA evaluations of job positions of all existing offices.
    • Assist with transition of documentation of job positions and job evaluation systems for all existing offices.
    • Analyze, audit and review payroll processes.
    • Provide advice, assistance and follow-up on company policies, procedures, and documentation.
    • Recommend and advise on maintenance of human resource, payroll, and benefits systems.
    • Recommend policy and procedural improvements for all existing offices.


    Click here for more information on this job.

    Insurance Marketing Specialist (Commercial Lines) - Columbia, KY

    Brown & Brown of Kentucky, Inc.
    Location: Columbia, KY

    Job Summary:

    Brown & Brown Insurance of Kentucky is seeking an Insurance Marketing Specialist for their Commercial Lines division! This role will be key in conducting analysis of market research information and advising the team on industry standards and trends. Our team will further rely on you to develop creative strategies based on the analysis, which will lead to the production of new and renewal business. Decisions regarding strategy and problem solving are made independently of direction or otherwise established guidelines. 


    Essential Duties and Responsibilities: 

    • Analyze market information in order to develop, design, and implement creative strategies for sales team members and customers 
    • Monitor, identify, and develop new methods, new markets, and new opportunities 
    • Coordinate the implementation of research project plans and prepare status update reports and presentations 
    • Service the designated book of business as it relates to marketing, claims, administration, and sales 
    • Semi-Annual self-review completion on any pertinent accounts 
    • Participation in QC Review Process 
    • Partner with AMIG to renew or write accounts using our binding authority 
    • Perform other duties as assigned

    Click here for more information on this job.

    Producer - Commercial Lines - Louisville, KY

    Brown & Brown of Kentucky, Inc.
    Location: Louisville, KY

    Job Summary:

    Brown & Brown of Kentucky, Inc. is seeking a Commercial Lines Producer who will be responsible for developing a business insurance sales portfolio through lead generation cold calling, community involvement, internal referrals and cultivating professional relationships. In this role, you will have the ability to manage your schedule, set appointments with clients, analyze existing exposures and present alternative solutions to fulfill the needs of prospects and clients.



    • Development and acquisition of new business revenue from new and existing clients. 
    • Prospect sectors or market areas by identifying business needs and proposing company products and services. 
    • Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits. 
    • Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities. 
    • Perform other duties as assigned.

    Click here for more information on this job.