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    Account Executive - Detroit, MI

    Brown & Brown of Detroit, Inc.
    Location: Detroit, MI

    Job Summary:

    The role of Account Executive is to work closely with the producer to deliver comprehensive service to specific large clients. The Account Executive will be responsible for designing strategies, directing staff execution of services, identifying key initiatives, developing timelines and managing client relationships.

     

    Responsibilities:

    • A leader of the client team (acts in lieu of the producer when the producer is unable to do renewal presentation/OE meetings)
    • Oversee and assist in the management of Large and/or complex Clients.
    • Develop, strengthen and maintain a strong working relationship with client and prospects
    • Assist with the Strategic Planning, Pre-renewal and renewal process and strategies for those cases assigned along with analyzing existing exposure to assist in the development of a comprehensive employee benefit program
    • Function as the liaison between the client, carrier and the Producer
    • Educates HR and staff about plans
    • Assist with the implementation of group policies
    • Assist with claim and complex service issues in tandem with Customer Service
    • Assist producers with research and preparation for client presentations (evaluating current product, identifying needs to be filled, monitoring competitive options, and analyzing and relaying customer experience)
    • Delegate items when appropriate to other team members
    • Sustain customer records by updating account information in all applicable database systems
    • Prepare timelines for large accounts for the renewal and meet all targeted deadlines.
    • Generate various communication documents in tandem with Enrollment Specialists for clients
    • Oversee the production, delivery and accuracy of contracts, benefit summaries, Wrap SPD, etc.
    • Project management on current and prospective accounts – direct and coordinate activities of the team.
    • Provide detailed meeting notes from client and prospect meetings attended and distribute/oversee projects accordingly.
    • Anticipate future needs and goals of clients and prospects to renew, capture and upgrade the account relationship.
    • Work closely with the team to produce efficient and coordinated efforts with regards to work product/output, checklists, proposals, RFP’s, presentations and ways to improve processes.
    • Assist Producer in managing the completion of items identified on the Insurance Coverage Review (ICR).
    • Other duties as assigned.


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    Account Manager (Small Business Unit) - Sterling Heights, MI

    Brown & Brown of Detroit, Inc.
    Location: Sterling Heights, MI

    Job Summary:

    Brown & Brown is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance and reinsurance products and services to corporate, public entity, institutional, trade, professional, and association and individual clients. Headquartered in Daytona Beach, Florida, offices are located across the United States, with products and services offered through four major business divisions. We are listed on the NYSE at BRO. Our drive to be the best has made Brown & Brown one of the largest and most respected independent insurance intermediaries in the nation, with over 75 years of continuous service. The Company is ranked as the sixth largest such organization in the United States and seventh in the World by Business Insurance magazine.

     

    Brown & Brown of Detroit, Inc. is seeking a motivated Account Manager to handle new, renewal and the day to day contact and service of Small Business clients. Our small Business clients are defined by $2,500 in revenue and below. In this role, you will also works closely with producers on new and renewal business.

     

    Responsibilities:

    • Handle day to day contact for all small business clients
    • Issue Auto ID Cards/ Proof of Insurance
    • Responsible for processing and following through on policy cancellations
    • Process and documents all change requests from the insured
    • Handle the issuance of certificates as a back-up when needed
    • Responsible for the accounting, billing, and invoicing of all client policies for renewals, audits, and endorsements. Manages binder bills, finance agreements and other types of premium payment schedules.
    • Complete and document the policy renewal process
    • Responsible for audits and audit disputes
    • Handle company crits and works with our accounting department
    • Oversee the upkeep and accuracy of client files
    • Enters and maintains data in the AMS360 system and ImageRight
    • Maintain acceptable level of professionalism
    • Marketing of new and renewal accounts
    • Process bonds as needed
    •  Updating of customer information annually
    • Assist other SBU Account Managers when needed
    • The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee
    • Perform other duties as assigned


    Click here for more information on this job.

    Account Manager, Employee Benefits - Detroit, MI

    Brown & Brown of Detroit, Inc.
    Location: Detroit, MI

    Job Summary:

    Brown & Brown of Detroit, Inc. is seeking a dedicated Account Manager to act as a liaison between our clients and our insurance carriers, coordinating the employee enrollment process into various insurance plans (medical, dental, disability, etc.) In this role, you will have the opportunity to provide post-enrollment support to our clients to ensure they experience the highest level of customer satisfaction.                                           

                                                                   

    Our team will rely on you for producing communication material for clients, preparing enrollment packages with benefit summaries and enrollment forms, participating in client enrollment/information meetings, gathering completed client enrollment applications and submitting data to insurance carriers and updating and maintaining internal client records. The position is also responsible for answering client inquiries related to current benefit plans and providing assistance on claim or billing issues.   

     

    Responsibilities:

    • Assist clients with service/claim/billing issues.
    • Educate clients on compliance responsibilities for federal laws affecting health plans; e.g. ERISA, SPD, COBRA, Medicare, FMLA, HIPAA. Etc.
    • Assistance with coordination and facility set-up for client seminars.
    • Prepare AOR letters.
    • Receive acknowledgement from client on new rates.
    • Distribute enrollment materials; conduct employee meetings if requested.
    • Check new policies/certificates via policy checking checklist when received from carrier.
    • Update database systems in a timely manner: Applied/Microsoft CRM 
    • Contribute enrollment/CSR services to teams outside of designated producer support (volunteer and willingly accept assignments).
    • Attend legislative workshops, seminars and meetings. 
    • Perform other duties as assigned.   


    Click here for more information on this job.

    Account Manager, Personal Lines - Fenton, MI

    Brown & Brown of Michigan, Inc.
    Location: Fenton, MI

    Job Summary:

    Brown & Brown of Michigan, Inc. is seeking a highly motivated, enthusiastic individual to join our team for insurance service and sales. Account manager will provide service to existing customers and new clients as needed. The ideal candidate is capable of working in a fast paced, customer focused environment and possesses excellent communication skills.

     

    Responsibilities:

    • Service to existing clients including claims, billing inquiries, policy changes
    • Policy quotation, application completion
    • Sales and renewal presentations to clients
    • Achieving pre-determined sales or retention goals
    • Utilization of agency management system and all related web sites
    • Perform other duties as assigned


    Click here for more information on this job.

    Account Manager, Small Commercial Accounts

    Brown & Brown Insurance
    Location: Sterling Heights, MI

    Job Summary:

    Brown & Brown Insurance is seeking a Small Business Account Manager to join our Sterling Heights team!

    SUMMARY: Handles new, renewal and the day to day contact and service of Small Business clients. Small Business clients are defined by $2,500 in revenue and below. Also works closely with producers on new and renewal business.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Handles the day to day contact for all small business clients
    • Issues Auto ID Cards/ Proof of Insurance
    • Responsible for processing and following through on policy cancellations
    • Processes and documents all change requests from the insured
    • Handles the issuance of certificates as a back-up when needed
    • Responsible for the accounting, billing, and invoicing of all client policies for renewals, audits, and endorsements. Manages binder bills, finance agreements and other types of premium payment schedules.
    • Completes and documents the policy renewal process
    • Responsible for audits and audit disputes
    • Handles company crits and works with our accounting department
    • Oversees the upkeep and accuracy of client files
    • Enters and maintains data in the AMS360 system and ImageRight
    • Maintains acceptable level of professionalism
    • Marketing of new and renewal accounts
    • Bonds as needed
    • Updating of customer information annually
    • Assists other SBU Account Managers when needed
    • The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee


    Click here for more information on this job.

    Benefit Analyst - Detroit, MI

    Brown & Brown of Detroit, Inc.
    Location: Detroit, MI

    Job Summary:

    This position works as a liaison between our agents and insurance carriers to develop client proposals for various insurance plans (medical, dental, disability, etc.) This position is responsible for such duties as; gathering client data, submitting quote requests to carriers, negotiating rate discounts with carrier representatives, preparing formal proposals for client presentations, updating and maintaining internal client records.

     

    Responsibilities:

    • Maintain client/prospect activity log (e.g. renewal report); provide Producer activity updates at weekly team meetings (or as requested by Producer).
    • Monitor Insurance Coverage Review (ICR) process to track producer checklists and mail out ICR letters per ICR procedure.
    • Create/Maintain “Working File” for prospects or client renewals.
    • Collect client data (e.g. census, current plan designs, premiums and contributions, etc.).
    • Meet with Producer to identify coverages and carriers to be marketed.
    • Review carrier guidelines/requirements.
    • Monitor carrier ratings and act as a gatekeeper to ensure that presented carriers carry an A- or better rating if no CAREX exception is currently in place.
    • Forward RFP to targeted carriers.
    • Follow-up on carrier quotes not received.
    • Perform online quoting within carrier online system when necessary.
    • Prepare “Current vs Renewal” analysis.
    • Meet with Producer to review analysis.
    • Negotiate quotes/renewals if necessary.
    • Prepare client presentation, including appropriate disclaimers and disclosures per corporate policy.
    • Audit client presentation for accuracy.
    • Prepare/Assemble presentation binders.
    • Maintain and update client records in timely manner (company database, share-drive, paper files).
    • Contribute marketing to teams outside of designated producer support (volunteer and willingly accept assignments).
    • Other duties as assigned.


    Click here for more information on this job.

    Employee Benefits Producer (Sales Professional) - Fenton, MI

    Brown & Brown of Michigan, Inc.
    Location: Fenton, MI

    Job Summary:

    Brown & Brown of Florida's Fort Lauderdale office is growing and seeking a Benefits Consultant / Sales Executive for its Employee Benefits Department. As the largest insurance agency in Florida and 6th largest in the United States, we need new sales executives to assist us in carrying on an unmatched tradition of success.

     

    If you have an innate drive to win, can manage multiple tasks, desire a profession where your accomplishments can offer unlimited potential income, then you may be a fit with our firm. 

     

    We are looking for a skilled sales person to join our results-driven culture as an Employee Benefits Producer, selling group medical and ancillary products to businesses. This highly motivated and persuasive individual will be responsible to solicit, generate, and negotiate new business production through outside sales and business relationships, as well as excel at building client rapport.

     

    The ideal candidate must be able to drive new business through onsite workplace benefit sales; and is proactive, gregarious, resilient and self-directed. He/She should have the ability to explain complex information in a simple and concise manner in large groups and one-on-one sessions.

     

    Responsibilities:

    • Marketing to new and existing clients
    • Policy quotation, application completion
    • Sales presentations to prospective clients
    • Achieving pre-determined sales goals
    • Utilization of agency management system and all related web sites
    • Perform other duties as assigned


    Click here for more information on this job.

    Enrollment Specialist - Detroit, MI

    Brown & Brown of Detroit, Inc.
    Location: Detroit, MI

    Job Summary:

    Brown & Brown of Detroit, Inc. is seeking a dedicated Account Manager to act as a liaison between our clients and our insurance carriers, coordinating the employee enrollment process into various insurance plans (medical, dental, disability, etc.) In this role, you will have the opportunity to provide post-enrollment support to our clients to ensure they experience the highest level of customer satisfaction.                                           

                                                                   

    Our team will rely on you for producing communication material for clients, preparing enrollment packages with benefit summaries and enrollment forms, participating in client enrollment/information meetings, gathering completed client enrollment applications and submitting data to insurance carriers and updating and maintaining internal client records. The position is also responsible for answering client inquiries related to current benefit plans and providing assistance on claim or billing issues.   

     

    Responsibilities:

    • Assist clients with service/claim/billing issues.
    • Educate clients on compliance responsibilities for federal laws affecting health plans; e.g. ERISA, SPD, COBRA, Medicare, FMLA, HIPAA. Etc.
    • Assistance with coordination and facility set-up for client seminars.
    • Prepare AOR letters.
    • Receive acknowledgement from client on new rates.
    • Distribute enrollment materials; conduct employee meetings if requested.
    • Check new policies/certificates via policy checking checklist when received from carrier.
    • Update database systems in a timely manner: Applied/Microsoft CRM 
    • Contribute enrollment/CSR services to teams outside of designated producer support (volunteer and willingly accept assignments).
    • Attend legislative workshops, seminars and meetings. 
    • Perform other duties as assigned.   


    Click here for more information on this job.

    Human Resources Audit Lead - Syracuse, NY

    Brown & Brown Insurance
    Location: Syracuse, NY

    Job Summary:

    Brown & Brown Insurance Inc.’s Human Resources Audit Program allows individuals to learn about Human Resources in the insurance industry while growing and developing the skills necessary to be a leader within our ever-growing company. The program is a two-to-three year training program based in Syracuse, NY designed to prepare individuals for a successful future within Brown & Brown. Teammates in the Leadership Program travel to many of our 200+ decentralized locations performing audits based on processes and procedures within the Human Resources discipline. This unique opportunity provides our future leaders the chance to network with senior leadership across the company while exploring multiple offices across our four divisions and find the perfect opportunity.

     

    Initial relocation to Syracuse, NY is required for the two-to-three year period. After successful development within the Brown & Brown business culture and execution of key job elements during this timeframe, this position would roll-out to a position in one of our many subsidiary offices or with our corporate team, either of which may require relocation within the U.S.

    Responsibilities:

    • Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices.
    • Develop and maintain relationship with internal operating divisions.
    • Assist with FLSA evaluations of job positions of all existing offices.
    • Assist with transition of documentation of job positions and job evaluation systems for all existing offices.
    • Analyze, audit and review payroll processes.
    • Provide advice, assistance and follow-up on company policies, procedures, and documentation.
    • Recommend and advise on maintenance of human resource, payroll, and benefits systems.
    • Recommend policy and procedural improvements for all existing offices.

     



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    Implementation Analyst - Saginaw, MI


    Location: Saginaw, MI

    Job Summary:

     

    Brown & Brown in Saginaw, MI is seeking an entry level professional to join our growing team! The Implementation Analyst is a key team member of the Benefits Technology Department. The agency deploys various software tools to our valued clients and their employees for the use in healthcare reform compliance, automated benefits enrollment, and other needs for automation. These tools require a strategic approach to planning and implementation. Because the Implementation Analyst has personal contact with clients, it is very important to always act in a professional and courteous manner. 

     

    Responsibilities:

     

    • Responsible for carying out various aspects of the software implementation process including: needs analysis, configuration, testing, training and presentation of software to clients
    • Must be able to thoroughly learn applicable software tools
    • Creation and configuration of new client websites (using third party software)
    • Testing and auditing of configured software to ensure proper functioning
    • Persues a course of personal and professional development 
    • Detail orientation and timeliness required


    Click here for more information on this job.

    Insurance Producer (Personal Lines) - Fenton, MI

    Brown & Brown of Michigan, Inc.
    Location: Fenton, MI

    Job Summary:

    Brown & Brown of Michigan, Inc. is growing and seeking highly motivated, enthusiastic individuals to join our sales team in Fenton, MI. The Producer in this role will be responsible for setting appointments, reviewing existing plans and offering insurance products to current and prospected clients, as needed. Ideal candidates will be driven by results and possess excellent communication skills.

     

    Responsibilities 

    • Development and successful acquisition of new business revenue from new and existing clients.
    • Process policy quotation, application completion
    • Lead sales presentations to prospective clients
    • Achieve pre-determined sales goals
    • Utilization of agency management system and all related web sites
    • Perform other duties as assigned 


    Click here for more information on this job.
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