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    Account Manager

    Pacific Resources
    Location: Greater Charlotte, NC

    Job Summary:

    Pacific Resources, a part of the Brown & Brown family of insurance brokerage and related services companies, is a leading independent employee benefits advisory firm that works with Fortune-ranked and other large companies.​ Headquartered in Chicago, and with locations throughout the country, we partner with clients across industries to deliver complete solutions to their Life, Disability, Voluntary and other specialty benefits challenges.​ For four decades, Pacific Resources’ evidence-based insights have shaped innovative employee benefit solutions, helping companies get the most value from their benefit plans, and positively impacting the lives of millions of employees and their employees.​

    Our employees are specialists, with many years of experience in the group insurance industry.​ We are committed to inspiring our clients, exceeding their highest expectations of service and industry knowledge, and driving innovation in the employee benefits marketplace by continuously challenging markets and conventional wisdom.​

    We offer a full array of benefits and a competitive 401(k) Plan.​

    The Opportunity:

    We are seeking a Group Benefits Specialist/​Administrator to work primarily on a specific Fortune 50 client of Pacific Resources.​ Must have at least 5 years of current experience specifically in a “benefits” related role.​ Secondary responsibilities may include helping with internal projects or other client service initiatives.​

    As a Pacific Resources employee and as a key member of the Group Benefits team, the Benefits Specialist/​Account Manager will partner with other members of the benefits department, HRIS, Benefit Vendors, Payroll and Pacific Resources partners to perform a variety of support activities in the administration of the group benefit programs.​   They will be primarily responsible for reviewing and resolving employees’ benefits issues that have been escalated beyond the HR Shared Services group.​ In addition, the Benefits Specialist/​Account Manager will perform weekly audits and reconciliations to ensure system and enrollment accuracy.​

    Essential Responsibilities

    Vendor Management

    • Establish relationships with vendors, brokers, consultants and internal resources to ensure that benefit plans are compliant, competitive and cost effective.​
    • Assist the benefits team in overseeing vendor performance in relation to established customer service measures and ensuring vendor performance is aligned with company expectations.​

    Benefit Plan Audits and Reconciliations

    • Must be able to perform weekly audits to ensure benefit enrollment data is accurately recorded in PeopleSoft and vendor systems.​   Any discrepancies will need to be researched and reported to senior members of the team.​ The Benefits Specialist/​Account Manager will be able to correct basic errors.​

    Problem Resolution

    • Must be able to review and resolve employee concerns and issues that have escalated beyond the HR Shared Services group.​ For issues that require plan exceptions and/​or legal review, the Benef

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    Account Manager - Remote

    Pacific Resources Benefits Advisors, LLC
    Location: Dallas, TX

    Job Summary:

    Brown & Brown, Inc. is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance products and services to corporate, public entity, institutional, trade, professional, association and individual clients. Headquartered in Daytona Beach, Florida, offices are located across the United States, with products and services offered through four major business divisions. We are listed on the NYSE as BRO. Our corporate culture is built on vision, speed, agility and strength that allows us to thrive in the very competitive insurance environment. This unique culture has enabled us to quickly chase down new opportunities, adapt our products and services to best meet market demands, and satisfy our many and varied clients. Our drive to be the best has made Brown & Brown one of the largest and most respected independent insurance intermediaries in the nation, with 75 years of continuous service. 


    The Account Manager role supports Account Executives and works collaboratively with other members of the Account Management Team on an assigned book of business to execute the strategy deliverables for the client. The Account Manager is the primary contact for our clients in managing day-to-day issue resolution and is responsible for monitoring all tasks and deliverables, fielding client inquiries and maintaining all project plans.



    • Establish strong relationship with clients and insurance carriers.
    • Act as a point of reference for our clients regarding all aspects of their insurance plans.
    • Marshal the appropriate resources to resolve client issues.
    • Demonstrate Group insurance expertise and superior level of knowledge when assisting them with insurance plan questions and issue resolution.
    • Prepare Requests for Proposal (RFP) and Requests for Information (RFI), including coordination of insurance carrier proposals, preparation of Executive
    • Summaries, timeline monitoring and participation in the implementation process.
    • Oversee the maintenance of current and historical plan designs, process maps, rates, plan documents and other pertinent client information in Pacific
    • Resources’ client database to maintain the integrity and accuracy of the system
    • Perform certificate and contract reviews and plan design analyses
    • Attend and participates in claim audits
    • Identify, assess, resolve, and/or escalate issues, concerns or challenges as needed.


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    Human Resources Analyst - 1-3 Years Experience - Based out of Syracuse, NY

    Brown & Brown, Inc.
    Location: Syracuse, NY

    Job Summary:

    Brown & Brown’s business model includes an Internal Operations Review Team. This position is responsible for assistance with reviewing all human resource activities throughout our 200+ locations over a 2-3 year period. Up to 50% travel will be required. Initial relocation to Syracuse, NY is required for the 2-3 year period. After successful development within the Brown & Brown business culture and execution of key job elements during this timeframe, this position would roll-out to a position in one of our many subsidiary offices or with our corporate team, either of which may require relocation within the U.S.


    Primary Responsibilities:

    • Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices.
    • Develop and maintain relationship with internal operating divisions.
    • Assist with FLSA evaluations of job positions of all existing offices.
    • Assist with transition of documentation of job positions and job evaluation systems for all existing offices.
    • Analyze and review payroll processes.
    • Provide advice, assistance and follow-up on company policies, procedures, and documentation.
    • Recommend and advise on maintenance of human resource, payroll, and benefits systems.
    • Recommend policy and procedural improvements for all existing offices.
    • Other duties as assigned.


    Please specifically list the job title "Human Resources Analyst - 1-3 Years Experience" and your name in the subject line of your email.

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    Producer - Salaried (West Coast, Northeast and Florida)

    Brown & Brown of Kentucky, Inc.
    Location: Reports to Columbia, KY

    Job Summary:

    Brown & Brown of KY., INC is seeking an On-Road Insurance Representative(s) to travel to various dealerships. Positions are open along the West Coast, Northeast and Florida  

    The Insurance Representative will sell Brown & Brown’s Property / Casualty Insurance along with their Vehicle Service Contract Programs to RV Dealerships.

    They will identify each dealership’s potential risks and exposures and design the proper insurance coverage programs which are required, identify coverage gaps or deficiencies in a dealership’s current insurance program, and work with the Finance Office to develop the right Vehicle Service Contract program.

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