Of course, records are made to be broken. I wonder if the next 10 years will mirror, or even surpass, the previous decade??? Dreams are the drivers of great achievement.

As I travel around the country to our various offices, it is gratifying to witness the tremendous job our teams are doing on behalf of our clients. We are focusing this year’s annual report on a representative group of our pillars – those people whose careful daily work allows Brown & Brown to respond to the needs of our client base in a timely and personal way. Our current team of high-quality people provides a strong foundation for future growth. Our renewal retention rate at mature profit centers runs in the mid-’90s – reflective of our fine service work for our current client base.

Henderson Elected President and COO
On December 1 of last year, it was my great personal pleasure to announce the election of Jim Henderson as President and Chief Operating Officer of our company. Jim joined Brown & Brown in 1985 as Chief Financial Officer. After successfully serving in that position, he (as is required by our culture) found his replacement, Tom Riley (now a Regional Executive Vice President). Jim subsequently advanced to the position of Producer, Sales Manager of the Daytona Retail Office, Profit Center Manager of Daytona Retail (the largest retail office in our system), then member of the Board of Directors, Senior Vice President of Brown & Brown, Executive Vice President and now President and COO. Jim has performed in an exemplary fashion in all of these capacities and additionally is my friend and confidant. Jim will have about half of the company reporting to him in addition to various corporate responsibilities.