We are very optimistic about our future. The events of the last few months have forced our industry to do a lot of soul-searching. While this has created situations where we have had to fight hard to help our clients find the coverage and rates necessary for their future success, we are also encountering more and more opportunities as businesses seek insurance solutions that others have not provided.

In addition to a very efficient methodology for analyzing risk and finding the best and most competitive markets for our clients, the real power of our business operating model is continuing to be evident as our “mature” offices grow revenues internally while at the same time driving profit margins higher. The Brown & Brown operating model places our earnings strength at the local level. As time has passed, new leaders throughout our system have constantly and consistently tweaked the model with amazing results. Our compensation systems, incidentally, are tied directly to growing revenues and profitability. Semper Systema Superest!

To many, our continued growth is an enigma. But these are people who do not understand our focus on core values – our belief in our dream. We know that the real key to continued success is to drive growth and higher margins simultaneously. The Brown & Brown model, be it in Retail, Services, Brokerage or National Programs, absolutely drives growth and higher profitability each and every year. We consider Brown & Brown to be a meritocracy that focuses on being the company to be with today and for the future, an American company that is truly “Built To Last.”

J. Hyatt Brown, CPCU, CLU
Chairman, President and Chief Executive Officer